Technical Support and Education Resources

The following sections describe the technical support resources available to you.

Self-Service Support

Use the VMware Technology Network (VMTN) for self-help tools and technical information:

•	Product information – http://www.vmware.com/products/

•	Technology information – http://www.vmware.com/vcommunity/technology

•	Documentation – http://www.vmware.com/support/pubs

•	VMTN Knowledge Base – http://www.vmware.com/support/kb

•	Discussion forums – http://www.vmware.com/community

•	User groups – http://www.vmware.com/vcommunity/usergroups.html

For more information about the VMware Technology Network, go to http://www.vmtn.net.

Online and Telephone Support

Use online support to submit technical support requests, view your product and contract information, and register your products. Go to http://www.vmware.com/support.

Customers with appropriate support contracts should use telephone support for the fastest response on priority 1 issues. Go to http://www.vmware.com/support/phone_support.html.

Support Offerings

Find out how VMware support offerings can help meet your business needs. Go to http://www.vmware.com/support/services.

VMware Education Services

VMware courses offer extensive hands-on labs, case study examples, and course materials designed to be used as on-the-job reference tools. For more information about VMware Education Services, go to http://mylearn1.vmware.com/mgrreg/index.cfm.